UMLTA STORE

Terms and Conditions for UMLTA Store

Effective Date: 20th/12/2025

Welcome to UMLTA Store. These Terms and Conditions (“Terms”) govern your use of the Uganda Medical Laboratory Technology Professionals Association's website located at https://website.eumlta.com. By accessing or using our store, you agree to these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using UMLTA Store, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you should not access or use our Website.

2. Cookies

Our Website uses cookies to enhance your browsing experience. By accessing UMLTA, you consent to the use of cookies. Cookies are small text files stored on your device that help personalize your experience, collect statistical data, and improve functionality.

- Required Cookies: Necessary for the operation of our Website and do not require your consent.

- Optional Cookies: Help us analyze and market our services. You may decline these if you wish.

By continuing to use the Website, you accept our use of cookies, including third-party cookies used via third-party services integrated into our Website.

3. Intellectual Property Rights

All content, trademarks, and intellectual property rights on UMLTA’s Website are owned by Uganda Medical Laboratory Technology Professionals Association (“UMLTA”) or its licensors. You may access and use the content solely for your personal use, subject to restrictions:

- You must not copy, reproduce, republish, sell, rent, or redistribute any content from UMLTA without our prior written permission.

- All rights not expressly granted are reserved.

4. User Comments and Contributions

Parts of our Website may allow users to post comments or opinions (“Comments”). We do not pre-screen or review all Comments but reserve the right to monitor and remove any Comments that are inappropriate, offensive, or violate these Terms.

You warrant and represent that:

- You have all necessary rights to post Comments.

- Comments do not infringe third-party rights or contain unlawful, defamatory, or offensive material.

- Comments are not used for commercial solicitation or promotion.

You grant UMLTA a non-exclusive right to use, reproduce, and edit your Comments in any media.

5. Hyperlinking to Our Content

Organizations such as government agencies, search engines, news organizations, and online directories may link to our Website without prior approval, provided the link is not misleading and fits within the context.

Other organizations interested in linking must contact us at [email address]. Approved linkers may hyperlink using our name, URL, or descriptive text, but not via our logos without permission.

6. Content Liability

We are not responsible for content that appears on third-party websites linked from our Website. You agree to defend and indemnify UMLTA against claims arising from your use or posting of such content.

7. Reservation of Rights & Link Removal

We reserve the right to request the removal of links to our Website and to amend these Terms at any time. If you find any offensive or inappropriate links, you may contact us, and we will consider removal requests.

8. Disclaimers and Limitation of Liability

- We do not warrant that our Website will be error-free, secure, or available at all times.

- To the maximum extent permitted by law, UMLTA shall not be liable for any damages arising from your use of the Website or products, including indirect or consequential damages.

- The Website and content are provided “as is” without warranties of any kind.

9. Use of the Website

You agree not to use the Website for unlawful purposes, to violate any applicable laws, or to interfere with the operation of the Website or other users’ experience.

10. Governing Law

These Terms shall be governed by and construed under the laws of Uganda. Any disputes will be resolved in the courts of Uganda.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Website signifies your acceptance of any changes. Please review this page periodically.

12. Contact Us

For questions about these Terms, please contact us at:

Email: aumlta3@gmail.com

Address: Butabika NHLDS, Mulago National RHL

Phone: +256773732537

Privacy Policy For UMLTA STORE

Effective Date: 20TH/12/2025

Welcome to UMLTA Store. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website UMLTA STORE, mobile app, and engage with our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.

1. Information We Collect

We may collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”) including:

- Personal Details: Name, email address, phone number, billing information.

- Account Information: Username, password, preferences.

- Payment Data: Credit/debit card details (processed securely via third-party providers).

- Usage Data: Browsing history, pages visited, time spent on our site.

- Device Data: IP address, device type, operating system, browser type.

- Location Data: Approximate location through IP address (if enabled).

2. How We Use Your Information

We use your information to:

- Process transactions and orders.

- Manage your account.

- Improve our website and services.

- Personalize your experience.

- Communicate with you about your orders, updates, and offers.

- Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

- Service providers who perform payment processing, order fulfillment, hosting, and other functions.

- Legal authorities if required by law or to protect our rights.

- Business transfers in case of merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

Depending on your location, you may have the right to:

- Access, correct, or delete your personal data.

- Object to or restrict certain processing activities.

- Withdraw consent at any time.

- Data portability.

To exercise these rights, contact us at [insert contact email].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: aumlta3@gmail.com

Address: Butabika NHLDS, Mulago National RHL

Phone: +256773732537

Returns and Refunds policy For UMLTA Store

Effective Date: [20th/12/2025]

Thank you for shopping at UMLTA Store. We are committed to providing quality products and services. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

- Physical Products: Refunds are available for unused, unopened, or defective items within 4 days of receipt. Items must be returned in their original packaging.

- Digital Products: Refunds for digital downloads or services are provided only if the product is defective or not as described. Requests must be made within 1 days of purchase.

- Custom or Personalized Items: Generally non-refundable unless defective or damaged.

2. Refund Process

To request a refund, please contact us at aumlta3@gmail.com with your order details and reason for the refund request. Once your request is received and approved, we will provide instructions for returning the item or receiving your digital refund.

3. Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. We recommend using a trackable shipping method to ensure your return is received.

4. Refund Timeline

Once we receive the returned item and verify its condition, refunds will be processed within 7 business days. Refunds will be issued to the original payment method.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately with photographs and details. We will arrange for a replacement or full refund at no cost to you.

6. Non-Refundable Items

The following are generally non-refundable:

- Digital products after download or access.

- Gift cards.

- Items marked as non-returnable at purchase.

7. Changes to This Policy

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on our website. Please review this page periodically.

8. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail aumlta3@gmail.com